What to include
- Property address and agreement reference
- Name of the legal provider on the agreement
- Dates, communications, photos, receipts, and permit records
- The specific service, conduct, billing, access, or cleanup concern
- The practical resolution requested
How it should be handled
Send the concern through the verified channel in the signed agreement. The responsible business should preserve the record, identify who is handling it, explain any needed site inspection, and provide a written outcome. Emergency hazards should go first to emergency services, the utility, or the responsible authority.